ABOUT BOOK

INFORMATION

To manage clinical processes according to lean management we need to know the organization and available lean tools and techniques. This is something more than quality.

My solutions let you decrease costs of medical services, uses resources more efficiently and increase level of quality medical services through continuous improvement and clinical risk management. How to efficiently manage medical unit using lean healthcare approach?

All information you will find in this book, that is dedicated for medical staff and top management. Nowadays access to modern technology is easy, but this is not enough to sustain implemented changes. Without systematic approach and change company work culture it is very hard to achieve success.

ALWAYS AT HAND

This book is a must have guide for all participants of clinical process. That is I have published it in pocket size, so it fits for doctor’s protective coat. Always available. In the book you will find many tips and practical advices how to solve the problems. More difficult aspects were presented in user friendly graphical way. I like to visualize knowledge about solutions regarding daily problems in hospital.

WHERE THE IDEA COMES FROM?

During lean projects in hospitals I met very often with situation when top management was lack of tools that can solve problems which occurs clinical processes. That is why I have connected engineer knowledge with experience of managing in hospitals.

ABOUT THE AUTHOR

KATARZYNA ZLOTOWSKA MBA

I am experienced lean healthcare expert. I finished production engineering studies and thanks to that I could connected medical branch with engineering and proces technology. I’m passionate about lean, using practical experience to solve daily problems in hospitals and other organizations.

I’ve set up Lean Hospitals company to lead improvement projects in hospitals. First in Poland I have organized Lean Healthcare Symposium where hospitals managers could participate in workshops and see how to using lean healthcare tools and general approach. I lead the project which won first prize for lean management project in services in Poland, lead by Lean Enterprise Institute. I also published case study in ASQ American Society for Quality and at Nephrology News and Issues. On the blog www.leanhospitals.pl you can find articles about lean healthcare. I exchange my experience with experts all over the world. I would like to transform polish health care based on lean healthcare and modern technologies as VR Virtual Reality, AR Augmented Reality, AI Artificial Intelligence, IoMT Internet of Medical Things and telemedicine.

I have finished Executive MBA studies with distinction, led by GFKM and Rotterdam School of Management. I wrote MBA thesis about improving patient queues in hospitals using six sigma methodology in health care and IoMT internet of medical things. I gained experience leading LEAN projects in hospitals, public and private sector as well as in worldwide production companies like Schneider Electric, HOWE, KTP, LINQ. I was controlling quality and engineering departments in USA, DK, UK and PL. I’m the co-author of Business and Digital Transformation Project for H.Cegielski Poznan S.A. and RUCH S.A. As the enthusiast of continuous improvement steb by step, KAIZEN and implementing changes based on work with people and empowerment I’m efficiently raise company on higher level of business and proces maturity.

Privately I like to travelling.

TRAININGS

LEAN PROCESS KATARZYNA ZŁOTOWSKA

REVIEWS

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Here you can present your product of service, which fits in my concept of book. I promote lean management in health care sector. Let's talk about cooperation.

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